Monday, 28 November 2016
We now have over 3,700 merchant reviews and over 1,600 product reviews (more than 5,300 reviews altogether) from our customers – which is absolutely brilliant! A massive THANK YOU to anyone who has taken the time to leave us a review.
We really value getting feedback from customers and read every single review that we receive. Reviews are a great way for us to find out what our customers like about our products and services as well as what they don’t – so we know exactly how to improve our products and service to make them as good as they can possibly be. We also know that they’re really useful for new customers who want to know more about our name labels from people who have used them day after day, year after year to make absolutely sure that our labels are the right choice for them.
All of our customers will receive an email asking them to leave us a review about a week after they order – although you can also leave a review at any time via our website. To take a look through the reviews that we have already received, simply click on the red “Reviews” buttons on the left and right hand sides of our website or scroll to the bottom of our Stikins ® and Trons ® product pages.
Please note: while we encourage customers to give us feedback about our products and services (good or bad), please don’t wait to receive a Review request if you have a problem with your order – get in touch with our Customer Service Team who will be more than happy to help find a solution as quickly as possible.
At Label Planet, we know EXACTLY how frustrating it can be when you run into a problem designing a template or printing your labels and you just CAN’T figure out what to do – even though you KNOW there’ll be some perfectly simple little trick that you can use to fix things in an instant.
Over the years we’ve dealt with thousands of customers and their tricky templates, which means that we’ve picked up plenty of tips and tricks to help resolve design and print issues – and we’ve created a comprehensive HELP SECTION on our website to make sure that all of our customers have the help and advice that they need ready and waiting if they encounter a problem – or even if they just need a bit of guidance on how to get started.
We’ve recently put our Help Section through a serious revamp to make sure that all of our templates and advice pages are as comprehensive and up to date as possible (see our New & Improved markers below). So, what sort of things can you find in our HELP SECTION? All of this (and much more!):
LABEL PRINTING TEMPLATES
We’ve created Word & PDF templates for ALL of our label sizes, so if you don’t have an existing template you can use (and don’t fancy trying to make your own), you can simply pop over to our Template Section and download the one you need. We’ve created options for portrait and landscape versions of our templates (where possible), as well as a few more specialised options (Text Box, Mirrored Text Box, Bleed) for customers to try.
Each of our label sizes has its own unique template information page, which includes the full set of templates for that size along with detailed measurement and layout information, design and printing tips, and a list of the material options available for that size.
REQUEST LABEL SAMPLES
We know that choosing the right label can be a tricky process, which is why we run a free sample request service so you can take a look at and test a few of our labels to make sure that you pick the one that’s perfect for your particular label application. Requesting a sample is a quick and easy way to make sure that you’ve chosen the right colour/material/finish/adhesive for the job AND it’s a great way to have a practice at getting your print alignment just right before you print onto your actual label sheets.
You can request a free sample using our online form or by contacting our Customer Service Team; please give us as much detail about your label application as possible – this will allow us to make sure that we only send samples that are appropriate for your purpose AND will allow us to make a few recommendations and suggestions if you’re really not sure what kind of label you need.
GUIDE TO DESIGNING AND PRINTING LABELS *Improved
Our very own guide to designing a template and printing your own labels. This basic guide leads you through the various steps involved in designing and printing a label template; Finding & Opening A Template, Designing A Template, and Setting Up Your Printer.
GUIDE TO PRINTING ROUND LABELS / CIRCULAR LABELS / OVAL LABELS *Improved
This guide is an extension of our general guide and provides more specific advice relating to round labels / circular labels and oval labels; these shapes are a little bit trickier to design and print accurately, so this guide aims to provide you with additional pointers to help you get the best possible print result on your labels.
GUIDE TO PRINTING MIRRORED TEXT / IMAGES
If you are printing transparent labels and want to create labels that can be read correctly from the reverse side (e.g. if the labels will be stuck inside a window but need to be read from outside the window), you can use this guide to find out how to reverse or “mirror” your text and images in a Word template.
TOP TIPS *Improved
A shortlist of quick Dos & Don’ts that can help prevent the majority of issues that arise when printing labels.
TROUBLESHOOTING GUIDE *New
A new addition to our Help Section, this page collects together the most common problems that can occur when designing a template and printing labels, along with a simple explanation of how you can (hopefully) resolve each one.
FREQUENTLY ASKED QUESTIONS *Improved
Of course, no website is complete without a FAQs page and this is ours! This page features answers to all of those questions that we are most regularly asked, so if you have a quick question or query this is a good place to start!
AVERY CODES WITH COMPATIBLE LABEL PLANET CODES *Improved
You can use this page if you are already using Avery labels and/or templates and you want to see if we supply any labels that are the same size. This way you can order labels from Label Planet (in any of our material options) but continue to use your existing templates.
LABEL PLANET CODES WITH COMPATIBLE AVERY CODES *Improved
If you want/need to use a built in Avery template to print your labels, you can use this page to find out which of our products have compatible Avery template codes and/or find out which Avery code you need to use to bring up a template that is the same size and layout as your Label Planet labels.
Our HELP SECTION is completely free for ANYONE to use; we also offer support to customers by phone and email if they find that they have a question, query, or persistent problem that isn’t answered by these resources.
Monday, 21 November 2016
Stikins ® & Trons ®: FAQ Special - All The Answers You Could Need For Questions & Queries About Despatch & Delivery!
If you’ve got any questions about our despatch and delivery service then this is the blog post for you!
When will my labels be despatched?
We print name labels every day so ALL orders we receive by 3pm, Monday-Friday, will be made and despatched the same day. If you order after 3pm or over the weekend, your order will be despatched on the next working day.
How will my labels be despatched?
Each pack of name labels is individually packed and then put into a C5 (A5) envelope along with a re-order form and a receipt; all of our orders are sent out via Royal Mail’s first class service as standard.
How long will it take for my labels to be delivered?
Royal Mail state that they AIM to deliver first class post on the next (working) day but they DO NOT GUARANTEE this and it can take a few extra days for orders to be delivered – particularly if you are in London or an outlying area of the UK.
Do I have to be at home to accept delivery?
Our envelopes will easily fit through a standard letter box so you don’t necessarily need to be at home to accept delivery; HOWEVER, we do put larger orders with a value of over £35 onto the Royal Mail’s signed for service, which will mean that these orders require a signature upon delivery – and will be taken to your local post office if you are out. If you choose an upgraded delivery option, your order will also require a signature upon delivery.
You can always nominate a different delivery address (such as your work address) to ensure that someone will be available to accept delivery of your order if you wish. Simply fill in your billing address and then check the option to enter a different address as your shipping address.
How much does delivery cost?
Our standard UK delivery is included in the prices you see on our website (which also include VAT!); you won’t have to pay extra for shipping unless you choose to upgrade to a special delivery option or want your labels to be delivered to a non-UK address (see below).
Do you offer upgraded delivery?
Yes! You can opt to upgrade to a guaranteed next (working) day delivery option if you absolutely positively need to receive your name labels in plenty of time for an upcoming deadline (such as the start of new school term or a big residential trip).
This service costs £5.75 and can be requested by contacting our Customer Service Team on 01270 668076.
Can I request delivery outside of the UK?
We do accept orders for a limited number of non-UK countries; shipping costs £1.50 per pack and will be automatically added to your order total as you checkout. To enter a non-UK address, you can either select the NON-UK Address option as you checkout (if your billing and shipping addresses are both non-UK addresses) or you can select the UK Address option if your billing address is in the UK and then use the checkbox to add a non-UK delivery address.
Currently, you can request delivery to the following countries via our website:
Andorra, Austria, Belgium, Bosnia-Herzegovina, Channel Islands, Corsica, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey
If your country isn’t listed here, you may wish to try our sister company, Madebuy, who sell genuine Label Planet products via Amazon and eBay and offer shipping to a larger number of destinations worldwide.
What should I do if my order doesn’t arrive?
GET IN TOUCH WITH US!
We despatch all of our name label orders on the same or next working day, which means they should arrive with you within a few days. As their first class service is NOT a guaranteed service, we allow the Royal Mail FIVE working days to deliver items, so if your labels have not arrived after a week, please get in touch with us as soon as you can.
If you are ordering items to a non-UK address, please note that delivery will take a little longer; we use Royal Mail’s International Standard service, which they aim to deliver to “Western European” countries in 3-5 working days and to “Rest of the World” countries in 5-7 working days.
To avoid delivery delays, we highly recommend taking a moment when you order to double check ALL of the details that you have entered – including your delivery address – to make sure that your name labels arrive safely (and are printed correctly).
Hopefully, this FAQ special has answered all of your questions and queries about our despatch and delivery service BUT if we haven’t answered your issue, please get in touch with our Customer Service Team. You can find a full list of contact information on our “Contact Us” page and we’ll be happy to help with any questions or queries about despatch and delivery or to get your order upgraded to our special delivery service.
Label Planet: Need Some Suitably Seasonal Labels? Try This Selection To Add Shimmer & Sparkle To Your Christmas Goodies!
Whether you’re looking for Christmas product labels, labels to finish off your Christmas themed event or marketing materials, or just want the perfect labels for your Christmas cards, invites, and presents, this post lists our absolute favourites to add that finishing touch of Christmas magic!
GOLD LABELS & SILVER LABELS
Gold and silver are our most popular colours at this time of year and for good reason; these paper labels have a wonderfully decorative semi-gloss textured finish that is about as Christmassy as it gets! These labels create a subtle shimmer that is luxurious and classic, which makes them a perfect choice for any project that needs that little bit of Christmas joy.
Perhaps a less obvious choice, the natural warm finish of these kraft paper labels makes them another popular choice for this time of year. They’re especially popular for homemade arts and crafts projects and for companies who want to promote their goods and/or services as having the friendly personalised feel of homemade or handcrafted items.
If you just want to add a bit of fun to your Christmas items, our coloured labels are a brilliantly quick and easy way to add a subtle bloom or sharp burst of colour. You can choose between seven gentle pastel shades or go all out with our five fabulous fluorescent colours.
GLOSS TRANSPARENT LABELS
Another less obvious choice, our gloss transparent labels are a wonderfully decorative option that adds a bright shine to all of your labelled items. You can use these labels to add information or a personalised message to any item without covering up the surface of the item (or its packaging) – so if you’re trying to add a label to items that have been especially printed with a Christmas design, you can add your extra information without covering up your seasonal theme. They’re also a really easy way to avoid colour matching issues and are the perfect label to choose if you want to add a personalised seasonal seal to envelopes or packaging. We have two options available; gloss transparent labels (for laser printers) and gloss clear labels (for inkjet printers).
Labels are a brilliant way to add a completely unique finishing touch to any Christmas item; you can print your labels with a unique design to personalise each and every item, add a handwritten message, or even use your labels as materials for craft-inspired projects, such as making your own Christmas stationery and decorations.
To add your own personal spark of Christmas magic to your products, cards, invitations, or gifts this year, visit our website and take a look through our wonderful range of label materials to see if we’ve got something that will give your project(s) that perfect festive finish!
Monday, 14 November 2016
If you’ve never ordered name labels before you might be a bit confused about what information you should request on your name labels. This blog post should give you a bit of helpful advice to make sure that your name labels have the perfect print for you!
As a personalised product, it is ultimately up to you to decide what text you want to include on your name labels BUT there are a few things to think about to make sure that your name labels are as effective as possible.
All of our name labels are printed with a bold, black font; we do not offer any other font colours or styles.
The font size is determined by how many characters you request on your labels. Our name labels measure 30mm wide by 15mm high (Stikins ®) or 35mm wide by 15mm (Trons ®) only – they DO NOT GET BIGGER OR LONGER to allow your text to fit. Instead, our system will count up the number of characters you have requested on each line and then REDUCE the font size until it is small enough to allow all of those characters to fit onto your name labels.
To get a bigger font size, therefore, you should keep your information short and sweet. You CAN request up to 30-35 characters per line but we would advise using no more than 20. Most of our customers request a name only, although you can comfortably fit a name (first name and surname) on the top line and a phone number on the bottom line. If you want the largest font size possible, you would need to use a single name only (e.g. just a surname).
We DO NOT recommend including addresses or email addresses (as these tend to use up a LOT of characters), or trying to include more than TWO bits of information on your name labels.
Our name labels can ONLY be printed with standard alphanumeric characters (A-Z and 0-9); we cannot print any images or emojis – although we can print emoticons made out of standard characters and punctuation marks (^__^).
We can also print the following accented characters from the standard European keyboard:
À Á Â Ä Ã Å Æ à á â ä â å æ È É Ê Ë è é ê ë Í Î Ï ì í î ï Ô Ö Õ ò ó ô ö õ Ù Ú Û Ü ù ú û ü Ç ç Ñ ñ Ý Ÿ ý ÿ Ø ø Ð ð ß ƒ
When you order name labels from us, you will be asked if you want your text on one line or two lines. The default option is TWO LINES and we recommend leaving this option selected unless you are entering a short amount of information only. For example, if you are using a single name (e.g. surname only) or want labels printed with a single word then you could choose the one line option to increase the font size. If you are entering two pieces of information (e.g. a name and a phone number), we recommend adding one piece of information to the top line and one piece onto the bottom line.
We have a set of printed examples for you to look at on our website so you can see how different amounts and layouts of text will look when they are printed.
TIPS FOR CHOOSING YOUR TEXT:
Names: you can choose to add a name in ANY format you like:
- JUST a first name, surname, or nickname
- A first name and a surname
- A first name, middle name(s), and a surname
- A first name, surname, and a nickname (an ideal option if you are ordering name labels for someone who is ONLY known by their nickname and not their given name)
- “Please Return To”, “Property Of”, or “This Belongs To”
- Medical or allergy information that can act as a medical alert in the event of an emergency
- Add a home number or mobile number (we do NOT recommend adding both, if you also want to add a name)
- Add an email address (we only recommend this if your email address is particularly short, otherwise your font size will be significantly reduced)
- Add a room number if your labels are for a resident of a nursing or residential care home
- Add a year/form/class name or school name for children
- Use a surname only so you can share a pack between members of your family
- Use initials and a surname if your children (or relatives) share an initial
- Enter two first names onto the top line (e.g. “Name 1 & Name 2”) and the surname on the bottom line
- Enter two names (one on each line) and cut your labels in half
- Enter both first names or initials along with the surname and cut off one of them as needed (e.g. request “Name 1 Surname Name 2” on one line and cut off one of the names)
- Request blank labels or a blank line so you can write in the name or information you need with a suitable pen (e.g. a laundry pen)
If you would like to leave a blank space at the start or end of a line that you can fill in later (e.g. Room _______), please use the spacebar to create the blank space that you need AND add a note to your order to let us know that this is what you would like to do so that we can double check your order manually to ensure that it prints correctly.
For more answers to Frequently Asked Questions, please take a look at our FAQs page or read through our Blog. If you find that you have a question that our website doesn’t answer, please get in touch with our Customer Service Team who will be happy to help. Alternatively, simply head on over to our site to place an order today!
Yes, it is that time of year once again, where we revisit Word’s Mail Merge Tool to help guide you through the process of creating Christmas labels using a Word template and a database (e.g. an Excel Spreadsheet). If you’ve got a list of addresses or a product database that you’d like to turn into Christmas Address Labels or Christmas Product Labels but aren’t sure how to go about setting up a mail merge, this is the blog post for you!
We recommend using the built in “Step By Step Mail Merge Wizard” and so this blog will describe how to complete a mail merge using the Wizard; if you wish, you can choose to do the steps manually.
Things you will need before you start:
- A saved database, such as an Excel spreadsheet, that contains the information you want to include on your labels (e.g. addresses or product details)
- The Avery template code that matches your labels, the measurements of your labels, OR a saved copy of a Word template that matches your labels (e.g. one that you have downloaded from our template section!)
Open Word and create a blank document. Click on the “Mailings” tab at the top of the page, then click on “Start Mail Merge”, and select “Step By Step Mail Merge Wizard”. This adds a Mail Merge pane to the right hand side of your screen, which will guide you through the SIX steps involved in completing a mail merge. Simply follow the instructions at the top of the pane before clicking on the “Next” link at the bottom of the pane to move on to the next step.
STEP ONE: Select document type.
Easy peasy! Select “Labels” and then click “Next: Starting document”.
STEP TWO: Select starting document.
If you are printing labels that are the same as Avery labels, you should use the built in Avery template. For example, our LP21/63 label size is the same as Avery's L7160 label size - as shown below.
Leave the top option as “Change document layout” and click on “Label options”. Make sure that the Label Vendor is set to Avery A4/A5 (or Avery Zweckform) and then click OK. This will bring up the template that you will use to design your labels.
If you cannot see the outline of the template, you have Table Gridlines turned off; click on the Table Tools “Layout” tab at the top of the page, and click “View Gridlines”.
If you do NOT have a compatible Avery code then you will either need to use the “New Label” button in the “Label Options” box to enter the measurements of your label sheets to create your own template OR you will need to use the “Start from existing document” option in the Mail Merge pane. Click “Open” to find and select your saved template file. Then click “Next: Select Recipients” in the Mail Merge pane.
STEP THREE: Select Recipients
Leave the top option as “Use existing list” and click on “Browse” to find and select your database. If your database is made up of multiple sets of data – for example, if you have an Excel spreadsheet with multiple sheets – you may be presented with a “Select Table” box; simply select the sheet that contains the information that you want to print and select OK.
If you need to make adjustments to your list, you can use the “Mail Merge Recipients” box to sort, filter, remove, or validate addresses in your list. Once you are happy with your list, or if you don’t need to make any amends, click on the OK button.
You should now see a <<Next Record>> rule in each of your labels APART from the top left label. If you aren’t using an Avery template (or a template you set up using the “New Label” button in “Label Options”) your template will be blank. You need to manually add the <<Next Record>> rule to your labels by left clicking once inside one of your labels (NOT the top left one), clicking on “Rules” in the Mailings tab, and selecting the Next Record option from the list. You don’t have to repeat this for each label; you can simply copy the first <<Next Record>> and paste it into the rest of the labels (NOT the top left one). Then click on “Next: Arrange Your Labels” in the Mail Merge pane.
STEP FOUR: Arrange your labels
This is the part where you design your labels! You CAN just add your information as a block of text OR you can put in some extra design features, such as a company logo or a friendly picture to personalise your labels.
The easiest way to add information from your database is to use the built in options in the Mail Merge pane (Address block or Greeting line), but you can also use the “More items…” option in the Mail Merge pane or the “Insert Merge Field” option in the Mailings tab to add a placeholder for any bit of information from your database anywhere within your label design. A placeholder takes the form of <<Information Name>> where “Information Name” is the column header from your database; once you complete your merge, each placeholder will be replaced with the relevant piece of information from your database.
You must make sure that the <<Next Record>> rule always comes BEFORE the first bit of information that is pulled from your database in each label.
Mail merge is really designed to create a set of labels that share the same basic design but are each printed with information from a different record in your database (e.g. address labels with the same design but a different address on each label); to design your labels, set up your design in the top left label and then use “Update all labels” in the Mail Merge pane to instantly add your design to the rest of your labels. Alternatively, if you prefer, you can ignore the “Update all labels” option and add different designs to your labels manually.
If you are not using an Avery template or a template you have set up using the “New Label” button in “Label Options”, the “Update all labels” option is NOT available and you will need to set up each label individually – although you can still add your design to the top left label and then use copy and paste to transfer it into the other labels.
If you are using the Address block or Greeting line options, you may need to use the “Match Fields” function to tell Word which column in your database correlates to each element of the built in option. For example, if your spreadsheet doesn’t use the exact same column headings as the different elements in Word’s built in Address block, you can use the “Match Fields” function to tell Word that you want it to use the information from your column “Customer Surname” to fill in the “Last Name” element in the Address block (and so on). This also means you can use the Address block function even if you aren't creating address labels. Use the “Preview” box to check through a few records to make sure you’re happy with how the information will be displayed.
When you are happy with your design, click on “Next: Preview Your Labels” in the Mail Merge pane.
STEP FIVE: Preview your labels
This step shows you what your labels look like once the placeholders have been replaced with the information from your database. We recommend using the “Preview another label” or “Find a recipient” options to check through a few different records to make sure that your design and layout works for each one. For example, you have may have one or two entries that are much longer than others, which could throw out the positioning of your design (perhaps even pushing some of your design off the edges of your label). If you need to, use the “Previous: Arrange your labels” option at the bottom of the Mail Merge pane to go back and correct any problems that you've found.
STEP SIX: Complete the merge
At this stage you can save your mail merged template, print your completed labels, or make some final amends/add personalised finishing touches using the “Edit individual labels” option. When you come to print your labels, we STRONGLY recommend that you do a test print FIRST either by selecting the “From…To” option and selecting the first few records from your database to print ONE page of labels or by setting the Page range option in the "Print" box to “Pages: 1” (see below). You should also click on the “Properties” button to check that all of your printer settings are correct; for example, make sure that the page size is set to A4, select a specific "Labels" or "Heavy Paper" setting, make sure that no scaling options (e.g. Fit To Page) are selected, and that no options such as Ignore Printer Settings or Use Driver Settings are selected.
Test print the first page of your mail merged template onto blank paper so that you can confirm that the alignment of your template is correct (and amend it if it isn't) BEFORE you print your labels. For example, if your labels are all printing too high, you can go back and increase the top page margin to move all of your designs into the correct position.
The “Edit individual labels” option creates a new document which contains enough pages to display each of your merged labels (where the original mail merge document shows only one page with the first few entries from your database added).
We hope this guide has helped to demystify the process of completing a mail merge a little, so you can get busy creating your own seasonal labels this Christmas. If you have any queries or encounter a particular problem that isn't explained by this guide, please take a look through our Printing Advice pages or get in touch with our Customer Service Team and we'll do our best to help!
Monday, 7 November 2016
Winter can be a difficult time of year, with a steady rise in the number of elderly people being moved into nursing and residential care homes over the last few weeks of the year. While this transition might be something that has been in the works for a while, more often than not it is a sudden change and it can be a stressful experience for both the individual and their friends and family.
While they might not be the first thing you think of, name labels can be a small way to help reduce the stresses and worries that come with the process of moving into a care home by giving residents (and their friends and families) some peace of mind by making sure that their personal possessions are safely and securely labelled.
Care facilities rely on the use of communal facilities and living spaces, which means that clothes and personal possessions may be mixed up or temporarily lost, left in communal spaces or “returned” to the wrong owner, causing a lot of anxiety to residents and taking up the valuable time of staff, carers, and visitors in the process. Name labels are a simple way to make it easy for items to be returned directly to their rightful owner.
Our multipurpose name labels (STIKINS ®) are extremely easy and quick to apply; they simply peel off their backing sheet and can be applied onto the wash-care label of clothing and fabric items or directly onto other personal items that a resident has with them. Stikins ® are already used in many residential homes across the UK; they are printed with the resident’s name (and room number, if preferred) and can be applied quickly and easily by staff, visitors, or by residents themselves. Our name labels have been independently tested to ensure that they will survive repeat trips through the washing machine and tumble drier (as well as dishwashers and microwaves).
We make and despatch name labels every day (Monday-Friday), so you can order and receive your labels in plenty of time (even if you have a friend or relative who is suddenly transferred into a care facility). We also offer a discount to nursing and residential care homes who wish to order name labels on behalf of their residents. You can order name labels at any time using our website (www.stikins.co.uk) or you can choose to order by phone or by post.
You can find out more about our Stikins ® name labels on our dedicated Information Page, get in touch with our Customer Service Team if you have any questions or would like some assistance placing an order, or visit our Stikins ® product page to place an order today.
Label Planet: It’s Beginning To Look A Lot Like (This Is A Blog About) Christmas (Despatch & Delivery Information)!
Yes, yes, we know – it’s far too early to talk about Christmas, but with only 48 days (yes, we counted!) and only 35 WORKING days (yes, we counted again) left until Christmas – it’s never too early to get organised, especially if you need Christmas labels that will actually arrive BEFORE Christmas.
The majority of the labels that we sell at this time of year, as you can probably guess, end up being used as Christmas product labels, address labels for Christmas cards, invites, and mailers, or as part of Christmas events – so all of these labels need to be ordered, despatched, delivered, designed, printed, applied, and despatched on to their final destination BEFORE Christmas arrives – and doesn’t that just make those 48 days (or 35 working days) seem a lot less longer than they did before?!
A lot of our customers end up buying their labels as the very last step in their Christmas projects; they may have spent weeks and months (and years!) putting together Christmas product ranges, working on marketing and promotional campaigns for the Christmas season, or creating special invitations and cards BUT the labels they need to complete these projects all too often end up being a last minute thought – when, actually, they need a lot more than a “last minute” to get them just right.
Simply designing a template and getting it to print correctly can take much longer than you'd think and you’d be surprised at how many of our customers are caught out by forgetting to account for the time that it will take them to actually stick their labels onto their products/packaging/marketing materials/invitations etc. And all of this is before you consider the implications of trying to get things delivered at this time of year!
So, with all of this in mind, we’d like to encourage ALL of our customers to plan ahead and to order their Christmas labels as soon as they can – so you don’t end up in a last minute panic! Here is our despatch & delivery information for November & December;
Despatched from stock via Royal Mail’s first class service (or Signed For first class service where the value is £35+).
Order by 4:30pm, Monday to Friday, to qualify for same day despatch – LAST POSTING DATE: Wednesday 21st December.
Please note: we will still process and despatch small orders of stocked items up to 4:30pm on Friday 23rd December but these items are not guaranteed to arrive before Christmas.
Despatched from stock via next working day carrier service.
Order by 3:30pm, Monday to Friday, to qualify for same day despatch – LAST POSTING DATE: Friday 23rd December.
500+ sheets (stocked items)
Despatched from stock via next working day carrier service.
Order by 3pm, Monday to Friday, to qualify for same day despatch – LAST POSTING DATE: Friday 23rd December.
If the item(s) you order are temporarily out of stock, they will be made and despatched within a couple of working days.
500+ sheets (made to order items)
Despatch is up to five working days via next working day carrier service (standard paper items are usually despatched sooner).
As we get closer to Christmas, demand for made to order items soars, which means that items will eventually be placed on a waiting list for manufacture and the lead time is likely to increase – in our experience, it will usually become 5 working days (and not “up to”) before extending to 7-10 working days as December approaches. Depending on the level of demand, production of made to order items will usually stop in early/mid-December with despatch and delivery estimates shifting into 2017.
This means that it is especially important to order your labels early if you know that you need to order a large quantity of (made to order) labels.
Special Delivery Options
As Christmas gets ever closer, the reliability of delivery services (and especially the Royal Mail) does decline as more and more items are sent out in time for Christmas, which means that it’s a good idea to consider upgrading your order to a special delivery option – especially if you’ve got some pretty tight deadlines to meet. We offer the following special delivery options:
Royal Mail’s Guaranteed Next Working Day Delivery (by 1pm)
25-200 sheets only; available by phone or online; requires a signature on delivery – HIGHLY RECOMMENDED
Royal Mail’s Guaranteed Next Working Day Delivery (by 9am)
25-200 sheets only; available by phone; requires a signature on delivery
Royal Mail’s Guaranteed Next Working Day Delivery (Saturday)
25-200 sheets only; available by phone; requires a signature on delivery – in our experience, NOT 100% reliable
Timed Next Working Day Delivery via Carrier (pre-10:30am/pre-noon/Saturday)
250+ sheets only; available by phone; requires a signature on delivery
Delivery to Northern Ireland & Republic of Ireland (+ Islands With UK Postcodes & “Extended Postcodes”)
These areas tend to have slightly longer delivery times all year round, which means it’s even more important to order early if you need your labels delivering to one of these locations before Christmas.
Small orders (25-200 sheets):
Northern Ireland, Islands With UK Postcodes, Extended Postcodes:
Despatch same day via Royal Mail’s first class service (Mon-Fri, up to 4:30pm), LAST POSTING DATE: Wednesday 23rd December
Republic Of Ireland
Despatch same day via Royal Mail’s international standard service (Mon-Fri, up to 4:30pm), LAST POSTING DATE: Friday 16th December
Medium/large orders (250+ sheets & made to order items):
Despatch same day from stock (or when made to order items have been made) via 2-3 working day carrier service (Mon-Fri, up to 3pm), LAST POSTING DATE: Wednesday 21st December
Remember, if you have any questions about our despatch and delivery, would like to check the stock availability or despatch estimate of a particular item, or need some advice about how to order the labels you want in time for a specific deadline, please get in touch with our Customer Service Team.
Saturday, 5 November 2016
Stikins ® & Trons ®: Remember, Remember The 5th November…Is An Excellent Time To Buy Name Labels For Winter!
If you’ve made big plans this Bonfire Night we hope you have a marvellous time; whether you’re planning to build a splendid bonfire, watch a spectacular fireworks display, or simply have some fairground fun and food, we hope that you have a brilliant evening (and we’ve got everything crossed for good weather!).
Of course, we’d also like to point out that this is an excellent time of year to make an order of name labels for all those winter-related jobs that need doing. For example, if you’ve already dragged your winter wardrobe out from the back of your cupboard/wardrobe/attic/alternative storage space, you may well have a whole heap of winter warmers to get safely and securely labelled so they don’t go missing when you and your family need them most. From woolly hats and snuggly scarves to big, BIG coats and colourful mittens – winter means keeping track of a lot of accessories, which need to be put on, taken off, put on, taken off and it’s all too easy for something to get put down and left behind (for adults as well as children!).
You may also be planning to chase after some winter sun or have plans to spend your Christmas in a winter wonderland, on a warm sandy beach, or at home with friends and family, which means you might want to order some extra name labels to get all your holiday stuff safely labelled before you go (so you don’t end the year with someone losing their favourite jumper, cuddly toy, or other holiday essentials).
Name labels are also an ideal tool for dealing with (some of) the chaos that goes hand in hand with Christmas. Perhaps you’re looking at a crazy couple of weeks filled with event after event after event (after event), with school trips, residential trips, Christmas concerts, and Nativity performances – each of which will come with its own list of required “essentials” that need to be carted to and from (and around) different venues (usually in amongst a whole heap of identical or very, very similar belongings). Adding a name label is a quick and easy way to help make sure that your children can keep track of their stuff throughout the holiday season.
Our Stikins ® name labels are an easy to use multipurpose name label solution that can be used to quickly and securely label all kinds of items, including clothing and personal items. Each name label measures 30mm wide by 15mm high and is a plain white label printed with a bold black font to make sure that the information on the label is extremely easy to find and read when needed. They have been successfully tested by an independent laboratory using the BS EN ISO6330 wash test procedure for 30 washes at 40 degrees, and can be used to label any items that will be put through a washing machine, tumble drier, dishwasher, or microwave. With clothing and fabric items they must be applied onto the wash-care label to ensure that they stick properly, while they can be applied directly onto other personal items (if you use them to label shoes, you should apply them under the tongue or onto the side wall and NOT directly under the heel).
We make and despatch name labels EVERY DAY (Monday to Friday), with all orders we receive by 3pm being posted out same day by Royal Mail’s first class service – so you can make your order, receive your name labels, and get your stuff labelled quickly and easily, and then get on with the more fun things in life!
To get organised this winter, simply head on over to our Stikins ® product page to start placing an online order today!
Tuesday, 1 November 2016
We’ve finished totting up our totals and commission cheques are making their way to our wonderful partners who have participated in our fundraising scheme during this, our TWELFTH (and best ever!), year.
We’ve had a brilliant response from our partners, including those who have been members of our scheme for years as well as all of our lovely newcomers who have joined us over the last twelve months.
Your commission cheque is based on orders that we received between 1st October 2015 and 30th September 2016 where your unique fundraising number was quoted and will be awarded at either our basic rate of 15% (for schools, nurseries, and PTAs who have registered as members of our fundraising scheme) or our boosted rate of 30% (for members who have added a link to their website).
We hope that you are happy with your commission total and that your cheque will be a welcome contribution to whatever fundraising projects and goals you are striving to achieve.
If, however, you’re disappointed with the amount that you’ve got (or that you’ve received our basic rate of commission rather than our boosted rate), we highly recommend taking a trip to the Fundraising Section of our website and taking a look at our Fundraising Guide and, in particular, our Booster Plan.
Our Booster Plan was created based on our own experiences of running a commission scheme as well as feedback from existing partners and provides schools and PTAs with a list of simple (and free!) things that they can do to boost the amount of commission they earn. For example:
- Add a link to your school or PTA website and boost your commission rate to 30%
- Request free parent leaflets to hand out to parents to make them aware of the scheme
- Request free posters to put up around the school
We will be despatching all of our commission cheques THIS WEEK, so if you DON’T receive your commission cheque within the next few weeks, please GET IN TOUCH with us as soon as you can to let us know.