Thursday, 30 April 2015

Label Planet: FAQ - Do You Supply Labels That Can Be Washed?

We have many customers who need their labels to be waterproof and we offer a wide range of label products that are indeed waterproof.

However, we also receive queries from customers who need waterproof labels that can be washed – either in a washing machine or a dishwasher.

They often assume that our waterproof labels are also “washingproof” – but, unfortunately, this simply isn’t the case.

While our waterproof labels are perfectly suited to exposure to or even total submersion in water, the conditions they would be exposed to in a washing machine or a dishwasher are much, much, MUCH more aggressive and they simply won't survive in these machines.

Washing machines and dishwashers involve the use of cleaning products, which often contain ingredients that are particularly aggressive – these elements end up attacking the adhesive, weakening the bond until the label simply falls off. The ingredients may also cause damage to the material of the label itself and the print that has been applied to each label.

So, what should you do if you need labels that will go through a washing machine or dishwasher?
You will need to look at more specialised products – in particular, labels that are designed specifically for clothing or for the food and drink industry. There may be some suitable products already available; alternatively, you may have to contact label manufacturers to arrange for a bespoke product to be made.

At Label Planet, we do have one product that might just help.
Along with our A4 label products, we also supply Stikins ® - a multipurpose name label product that is capable of surviving in both washing machines and dishwashers.

These labels simply need to be peeled off their backing sheet and stuck down like any other label; when applied to clothing, they should be stuck onto the wash-care label.

We supply these labels in packs of 30, 60, 90, and 120 labels and they can be supplied either blank or printed with text.

Please note that you cannot print these labels yourself; they require specialist printers and software.

If you order via our website, you can only request basic text (no logos or images) and the same thing will be printed onto each label within a pack. We are able to offer some customised printing – but you will need to contact us to discuss your requirements first.

Stikins ® & Trons ®: Schools - Free Samples Of Stikins ® Name Labels For All Pupils

Yes, we’ve had such a great response to our free sample offer over the last couple of years that we’re delighted to announce this offer is available once again.

We will print FIVE free Stikins ® samples for every pupil in your school; each sample is individually packed along with a parent leaflet, which gives parents information about what our products are and how to order.

Requesting a free sample boosts the number of parents who go on to purchase name labels, which will earn more commission for your school. Most parents are much more likely to go on to purchase something when they have received a sample that they can test for themselves.

Get in Touch and let us know:
  • The type of sample you prefer; we offer three types of samples:
  1. Samples printed with the school name only
  2. Samples printed with class/form names
    [Please let us know the class/form names and how many of each you need.]
  3. Samples printed with individual pupils’ names
    [To request personalised samples, simply email us an Excel spreadsheet with the first names in the first column and the surnames in the second column. This file will only be used for the purposes of printing your free samples and will be deleted entirely from our system as soon as your samples have been printed.]
  • If you wish to have the samples delivered to the school directly or if you would like them sending to a nominated address.
We will then get your samples printed, packed, and despatched as early as we can.

If you are requesting free samples for new intake packs and need to have the samples ready by a certain date, please notify us of this when you request your samples.

Please note: our free Stikins ® samples are available to request between April – June 2014.

[Please note that for schools who have already taken up our offer and had free samples for the ENTIRE school, we will offer free samples for new intake pupils only.]

Monday, 27 April 2015

Label Planet: Digging Up The Details - Material Specification Sheets From Label Planet

While most of our customers just need to know the basics about their labels, some will need a bit more information about the materials used to make each product.

This is where our material specification sheets come in handy.

These sheets contain more detailed technical information about the printer compatibility, face material properties, adhesive properties, backing material properties, and general comments about the appearance, printability, and suitability of each label product.

You can view all of these sheets here: List Of Material Specification Sheets
[Each sheet is also available on the Product Range page of the relevant product] 

Each sheet includes:
  • Printer Compatibility
    This indicates whether a product is suitable for inkjet printers only, laser printers only, or for both.
  • Product Description
    A brief description of the product, including comments on the appearance of the labels, their printer compatibility and print quality, and any applications that the labels are particularly suited to.
  • Face Material Properties
    The thickness (calliper) and weight (grammage) of the face material.
  • Adhesive
    Information about the adhesive including its type, initial and ultimate tack, minimum application temperature, and recommended storage range once applied.
  • Backing
    A description of the material used to make the backing sheet and its properties, including its thickness (calliper) and weight (grammage).

Stikins ® & Trons ®: Brand New Parent Leaflets for 2015

Yes, we’ve revised our parent leaflets to bring them bang up to date AND we’ve given them a brand new look.

As usual, the front of the leaflet features general information about our name labels AND our commission scheme for schools, while the back provides parents with all the information they need to order, including an Order Form for those who wish to place an order by post.

These leaflets are sent out with EVERY order of name labels AND we supply them to schools free of charge to promote our Fundraising Scheme to help schools raise money for ongoing projects.

PARENTS: if you need an extra copy you can download the leaflet from our website.

SCHOOLS: to request your free leaflets, simply fill in our Leaflet Request form to let us know how many you need and where you need them sending.

Thursday, 23 April 2015

Label Planet: "So They’ll Be Here Tomorrow Then?": Standard Delivery Times From Label Planet

When taking orders over the phone or reading through our emails from customers, one of the most common phrases we come across is “so I’ll have my labels tomorrow then” – usually as a statement of assumed fact, rather than a question.

While we have chosen to make our standard delivery as efficient as possible, we would remind all customers that we CANNOT guarantee next day delivery for the majority of orders. While many of the orders that we despatch WILL arrive the next day, we cannot guarantee that this will happen, every time, 100%.

So what CAN you expect from our standard delivery service?
  • Orders of less than 250 sheets overall
    These orders are despatched via Royal Mail’s first class service.
    Royal Mail themselves state that they AIM to deliver first class mail on the next working day – they DO NOT guarantee it.
    According to their most recent evaluation of the service levels they have achieved, 93.3% of first class mail is delivered on the next working day.
    If you want to guarantee next working day delivery, you will need to upgrade to one of Royal Mail’s guaranteed delivery services – pre-1pm (available by phone or online), pre-9am (available by phone), or Saturday (available by phone).
    We will only charge you the amount that Royal Mail charges for this service – we don’t add on our own charges for upgrading your shipping option.
  • Orders of 250-475 sheets overall
    Where possible, these orders are despatched via our next working day carrier service (providing the order is received before 3pm/2pm on Fridays).
    If your order is particularly urgent, please get in touch with us and we will be able to advise if there are any additional shipping options to speed up the delivery of your items (e.g. AM delivery).
  • Orders of 500+ sheets (standard paper labels with permanent adhesive)
    These orders are despatched via next working day carrier service.
    Where these items are temporarily out of stock, they will be made in a couple of days and then despatched via next working day carrier.
    If your order is particularly urgent, please get in touch with us and we will be able to advise if there are any additional shipping options to speed up the delivery of your items (e.g. AM delivery).
  • Orders of 500+ sheets of made to order products (colours, special adhesives, synthetic materials)
    These orders are despatched via next working day carrier service ONCE THEY HAVE BEEN MADE.
    Our made to order items are subject to up to five working days for despatch; these items are made on a rotational basis, so the lead time is dependent on the gap between the time you place your order and the time your items next appear in the production schedule.
    If your order is particularly urgent, please get in touch with us; we can advise of any shipping options that are available to speed up the delivery of your item AND double check on the estimated lead time for the particular items you wish to order.

Stikins ® & Trons ®: Why Are Name Labels So Important In Schools?

The main problem with schools is that they involve taking a lot of children with (pretty much) exactly the same clothing and possessions, and putting them into a number of shared spaces that they move between regularly and (usually) at high speed.

If you think about the traditional primary school class of thirty children you’ve got:
  • 30 jumpers, shirts, trousers/skirts, shoes, and socks
  • 30 sets of P.E. kits including shorts/skirts/trousers, t-shirts, trainers, and pumps
  • 30 sets of stationery, and textbooks and exercise books for each subject
  • 30 different sets of coats, gloves, scarves, bags, lunchboxes, and water bottles
And all of these items need to be moved between classrooms, changing rooms, halls, toilets, playgrounds, and (of course) back and forth from home.

It only gets worse when you move into secondary schools, which often add in whole swathes of official school uniform, P.E. kits and equipment, and all of the specialist equipment and textbooks required for each subject. These items are often hauled to a different classroom for each subject and often get abandoned during breaks and lunch.

As required uniform and equipment lists grow, the expenditure required each year (and sometimes each term) to get all of these items grows too. In times when families need to be careful with their finances, it can be difficult to afford these items just the once – let alone having to pay again to replace items that are lost.

Name labels are a quick and easy way to protect against having to pay to replace school uniform and equipment; adding a name means that your child has a better chance of picking up their own belongings during the school day and means that, should the worst happen and something should go missing, it is easy for items to be returned to their rightful owner.

Schools do their best to provide help to parents and pupils by offering Lost Property collections and opportunities for retrievals BUT, without a name label to prove beyond a doubt that an item definitely belongs to your child, identical items such as clothing and equipment often remain unclaimed because there is no way to know for sure whom something belongs to.

Our Stikins ® name labels simply stick on and stay on, and this multipurpose label can be applied onto the wash-care label of any item of clothing AND onto personal items, such as lunch boxes and water bottles, books and pencil cases, calculators and mathematical sets, bags and P.E. kits, and phones and toys.

Our Trons ® name transfers bond and fuse into fabric items to create a completely permanent name label; the material works in the same way as transfers used to apply designs to T-shirts, which makes them ideal for labelling all kinds of fabric items taken to school.

Monday, 20 April 2015

Label Planet: The Importance of Doing a Test Print

When people ask us for advice about setting up a template, one of the first things we say is:


A test print means that – instead of printing onto your sheets of labels straight away – you test your template by printing it onto a blank sheet of paper. You then place this test print beneath a sheet of your labels and hold them up to a light source.

This allows you to get a rough idea of how your template will align on the actual sheet of labels – and gives you a chance to make any necessary corrections BEFORE you load all of your labels and attempt to print them in one go.

While it’s tempting to try and save time by simply setting up your template, loading your labels, and pressing “Print”, the time (and money) you save by doing a test print is well worth it compared to the nightmare of returning to the printer and finding that all of your labels are badly printed or, worse, completely unusable.

You may think “it won’t happen to me” or “but I’ve set my template up perfectly” BUT there’s more than one place where things can go wrong, which means that even if your template is the most perfect template in the history of templates you still won’t necessarily get the perfect alignment when you press print.

Why? Simply because there is more than one element at play. Remember, to get the perfect print you need:
  • A well designed template
  • The correct print settings selected in your document AND in your printer’s properties
  • [We’d probably add in a dollop of good luck for good measure!]
Doing a test print means you have the chance to make sure that your template AND your printer are both set up to produce the perfect print – because both the software and hardware you use will have its own set of limitations and accuracy that will influence how your design sits on your sheet of labels.

Doing a quick test print can save you HOURS of time – and the cost of replacing any sheets that end up being wasted.

[For more printing advice, please visit our Help & Advice pages.]

Stikins ® & Trons ®: Fight Back Against Lost Property With Stikins ® Name Labels

Lost property has always been a fact of school life, with schools coming up with all sorts of ideas and policies to try to reduce the build-up of school uniform and equipment that often fails to find its way back home.

The problem of lost property has all sorts of consequences:

SPACE: all of that lost property has to go somewhere and many schools struggle to find space for the equipment they ACTUALLY need, let alone bits and pieces that pupils and students have lost or left behind.

TIME: members of staff have to spend time collecting lost property, communicating with families about the issue of lost property, and holding events at which parents and students can attempt to locate items that they have lost.

MONEY: along with the time lost when members of staff have to deal with lost property (and enquiries about lost property), schools will often have to waste money and resources creating letters, emails, text messages, or other means of communication to alert parents and pupils to the issue of lost property.

EMOTIONAL UPSET: needless to say, losing property can be an upsetting experience – particularly if a child has brought in possessions with particular emotional significance.

All of these consequences are avoidable – and all with the use of a simple name label.

Lost property is a problem that is much easier to solve in a school environment, where Lost Property collections are commonplace, lost items are easier to find and hand in, and there is a means of communicating with those who may have lost items. Adding a name label with even a minimal amount of information (a name) means items can be reunited with their owners – who are already known to the school office.

Name labels are simple and easy to apply; parents don’t have to spend hours meticulously sewing or ironing in name labels anymore. Stikins ® are a versatile multipurpose stick on name label that takes seconds to apply and can be used to label school uniform AND all kinds of personal items, including books, stationery, water bottles, and lunch boxes – which means these name labels can help prevent ALL items from going missing, not just school uniform.

Tips for schools:
  • Use Lost Property events and reminders to inform parents about name labels.
  • Some schools include name labels as a required part of their school uniform but, if you don’t wish to do this, consider recommending name label products (or at least a laundry pen).
  • Request free parent leaflets from Label Planet; these explain a little more about our products to parents and inform them of how to order and you don’t need to do anything other than make sure the leaflets get handed out or are available for parents and children to take home - plus, as a member of our commission scheme, you can earn commission on every order placed by parents that can be used to help fund ongoing school projects.

Thursday, 16 April 2015

Stikins ® & Trons ®: Presenting Stikins ® - The All-Singing, All-Dancing, Multipurpose Name Label

Our first name label product (now affectionately known as “Original Stikins ®”) was sold in packs containing various shapes and sizes to suit a range of purposes. Now that we have discontinued these labels and replaced them with our “New Stikins ®”, or simply “Stikins ®”, people often ask why they should make the switch.

The simple answer is that Stikins ® can do so much more!

Our current Stikins ® are one size and shape BUT the advanced materials used to make our name labels mean that they are capable of performing ALL of the functions of our differently shaped Original Stikins ® – and probably a few more besides!

Stikins ® name labels are a completely versatile, multipurpose label; their usefulness is limited only by the number of different things you can think of to label.

While name labels are primarily thought of as a way to label clothing (and particularly school uniform), our Stikins ® name labels are the perfect way to label ANY item of clothing that has a wash-care label AND any personal items that you want to keep safe.

These days, going to school means hauling around a lot more than a few bits and pieces that are inexpensive and easy to replace; with ever expanding lists of required school uniform and equipment (not to mention all of the personal items that children often take with them), it is becoming ever more important to find a name labelling solution that can do far more than just label school uniform.

It used to be that a simple sew-in name label was all that was needed – and there were only so many items to label. Nowadays, with such a variety of school uniform and equipment being a mandatory part of school life, there is a need for name labels to be more versatile than ever, in order to label such a variety of items.

Stikins ® name labels can be used in almost any environment; they’re not just for children at school anymore!

We supply name labels to a variety of customers for a whole host of uses including:
  • To help keep safe the belongings of people who are moving into nursing and residential care facilities, where items may get mixed up or lost in shared laundry facilities and communal spaces.
  • To keep track of uniform and equipment in the workplace, where employees are required to wear identical uniform or use identical equipment, which are likely to be stored in communal spaces.
  • To add product labels to clothing sold in store or online.
  • To activity clubs who need to keep track of equipment that is loaned out to members or visitors.
  • To groups and organisations who need to keep track of uniform and equipment both in their headquarters and on trips and expeditions, whether for child and youth groups (such as Brownies, Guides, Cubs, and Scouts) or for adult groups and professional organisations (such as military units, volunteer groups, and charity organisations).

Label Planet: News For Reviews

We’ve said it many times before; we place a great deal of importance on reviews and are delighted with the response we’ve received (and continue to receive) from our customers. Hundreds of you have left us feedback, which we use to continually review and improve our products and customer service level – we also use them to make sure that we’re simply doing a good job!

We’ve recently added a new Review Widget to our website – you may have seen it hovering on the right side of the screen as you use and view our website.

This widget gives you a quick and easy way to take a look at all of our reviews and our review statistics including:
  • The number of reviews we’ve received
  • The average rating we currently hold
  • Our overall rating
  • The five latest reviews we’ve received
You can also follow the “See All” link to take a look through all of the reviews we’ve received from our customers to find out exactly what they think about Label Planet. You can also find more specific Product Reviews about each of our Label Product Ranges; simply visit the Range Page of the label product you are interested in and scroll to the bottom of the page for product specific reviews.

Of course, you can also take the opportunity to leave us your very own review – and let us know how you think we’re doing!

Monday, 13 April 2015

Label Planet & Stikins ® & Trons ®: And We’re Back Again! (Post-Easter Update)

Yes, we’ve returned from our extended Easter break – and hopefully you’ve had as lovely an Easter as we have.

If you’ve placed an order or sent us an email over the extended Easter break (Friday 3rd April – Sunday 12th April) – please don’t worry that you haven’t had a response yet! We’re working away to get up to date and will hopefully get all of our orders processed, our sample requests answered, and our emails replied to today.

Our priority is to get all orders placed over the Easter break processed today.
We will also endeavour to respond to as many emails and sample requests as we can - although some of these may not be answered until tomorrow.

All orders placed over the Easter break will be made and despatched today (via Royal Mail's first class service), while we will also try to respond to all emails and messages sent during the holidays.

If you do have any urgent concerns or queries, please get in touch and we'll do our best to help.

Thursday, 2 April 2015

Label Planet & Stikins ® & Trons ®: Easter 2015 - Extended Easter Holiday

A Happy Easter to all of our customers!

We will be closed for an extended Easter break from 5pm today and will re-open on Monday 13th April.

All orders placed online during this period will be processed upon our return.