As we are now in the “off-peak” season of name labels, we just wanted to keep our customers up to date with our current despatch and delivery information.
During November, December, and January, we will be printing name labels twice a week on Tuesdays and Fridays.
This means that all orders will be printed and despatched within three working days of an order being placed. Standard delivery is Royal Mail’s first class service; we find that 93% of this arrives the next day, with the remainder taking a day or two extra as it is not a guaranteed next day delivery option.
We know that some customers may need their labels more urgently – for a school or family trip, or if they are for a relative or friend moving into a residential or care home facility. In these cases, we ask that you place your order over the phone and request either a next working day delivery option or an urgent despatch.