We just wanted to update our customers on our current despatch/delivery times.
Through July, all orders placed by 3pm (Mon-Fri) will be despatched same day via Royal Mail's first class service.
Orders placed after 3pm Monday to Thursday will be processed on the next working day and orders placed after 3pm on Friday and over the weekend will be processed on the following Monday.
We do have a couple of tips to help make sure your name labels arrive on time:
- Around 93% of Royal Mail's first class service does arrive the next day with the remainder taking a day or two extra - meaning this is not a guaranteed service. If you do need to place an urgent order, then please give us a call so we can add on a next working shipping option.
- If your items haven't arrived (and they were sent via first class post), please allow five working days for your items to arrive. If your items haven't arrived after this time, please get in touch with us and we'll arrange a replacement service for you.