Wednesday, 17 January 2018

Label Planet: Super Useful Reasons To Choose Splendid Synthetic Labels

If you’ve ever printed your own blank labels (or simply used sticky labels before), you probably used paper labels – which are extremely versatile sticky labels in their own right.

However, this week we're celebrating synthetic labels – which have a huge range of advantages, especially when you need self adhesive labels that can offer just a little bit extra…


These are self-adhesive labels made with a synthetic (man-made) face material; the most popular synthetics for use as adhesive labels are polyester, polyethylene, polyolefin, and vinyl. Each of these materials has a broad range of useful properties, including durability and flexibility, and they are all relatively easy and cost effective to manufacture.


Synthetic labels are waterproof, which is ideal if you need self adhesive labels that will survive outdoors OR indoors where they might come into contact with water (or other liquids). To create waterproof labels, you need a laser printer; this is because laser printers use a dry printing process (applying heat and pressure) to bond toner onto a surface – creating waterproof print.

Inkjet printers CAN produce waterproof print BUT ONLY if you use a specialist inkjet printer and specialist inkjet inks. Standard desktop inkjet printers cannot process specialist inks and tend to use water-based inks, which run and/or smudge if they get wet – or get handled a lot. 

All of our synthetic labels are waterproof and THREE of our waterproof labels (MWP, MWPE, and MWPO) also qualify as marine labels – i.e. they can be used in marine conditions – because they are made with synthetic face materials AND a marine standard adhesive. These self adhesive labels have to pass extremely strenuous tests (including submersion in sea water at mid-tide for three months) to achieve the marine standard – which is generally accepted to also be a marker of sticky labels that are extremely tough and durable.


Synthetic materials are also used to make transparent labels; ideal if you want to create window stickers or need to add extra information or design work onto a pre-printed surface.

They’re perfect product labels or retail labels when you need to add extra information onto pre-printed product packaging AND perfect address labels for envelopes or packaging that have been chosen for a special event (such as wedding invitations or parcels being sent as gift items with special wrappings).

We supply options for transparent matt labels, transparent gloss labels, transparent permanent labels, transparent removable labels, transparent laser labels, and transparent inkjet labels. While all of our transparent labels are not “frosted” or “translucent”, neither are they “glass clear” – tair bubbles and dust may be trapped by the adhesive during the application of a label, which prevents them having a truly 100% transparent finish. You can improve the overall finish by taking extra care during the application; start with one edge and then smooth the label down from that side to the other, applying firm pressure to help avoid the formation of bubbles.


While paper labels are easily torn or marked over time, synthetic labels are tough and durable, which makes them ideal for use as long life tracking labels – especially on items that need to be shipped long distance or that will spend long periods of time moving in and out of storage facilities. Synthetic labels are difficult to tear and, while they may get marked over time, they can be wiped clean and dry because they are waterproof.

If you need long lasting address or shipping labels OR asset I.D. labels to keep track of high value stock or company equipment, synthetic labels are a quick and easy way to safely and securely label these items with self adhesive labels that will last for the life time of those items.


Finally, synthetic labels can be used to create security labels; these are self adhesive labels that are designed to provide visual evidence of tampering, which improves the security of high value items by providing a visual deterrent against theft or tampering.

At Label Planet, we supply two different kinds of security labels; our Tamper Evident Vinyl Labels fragment into tiny pieces (preventing the whole label from being removed), while our Silver Void Labels have an adhesive layer that splits to leave behind the message “VOID” when a label is removed from an item.

Buy SYNTHETIC LABELS from Label Planet

Synthetic labels are always going to be a more expensive option because of the specialised materials involved BUT they can offer properties that paper labels simply cannot provide AND they’re ideal if you need self adhesive labels that can survive in more extreme conditions and environments.

To view all of the different synthetic labels available from Label Planet, visit our LIST OF ALL MATERIALS page and scroll down to the middle section – entitled “Waterproof Labels in Polyester, Polyethylene, and Polyolefin”. This table shows basic information about each product range (including a material description, adhesive type, waterproof status, and printer compatibility); to find out more about any of our synthetic labels, simply click on the “View Products” link to read detailed product information and view the label sizes available – to buy, click on the label size you want to order and select the quantity you need.

Tuesday, 16 January 2018

Label Planet TEMPLATE TUESDAY: Definitions – What Is A Built-In Label Template?

You may have been advised that you can either download a label template or use a built-in label template to design and print your own self adhesive labels.

While you might be familiar with the concept of label templates that you download from a supplier’s website – such as the label templates available to download from the Label Planet website – you might not be familiar with “built-in” templates (or at least with that particular term).

What are built-in templates?

Basically built-in templates are simply label templates that are part of (are built into) application software. You don’t need to download a standalone file to use them – they’re ready and available for you to use simply by starting up your software.

Perhaps the most common example is Word’s built-in label templates; to access these, you simply open Word, create a blank document, click on the “Mailings” tab and select the “Labels” option in the Create section on the left hand side of the ribbon – before using the “Options” button to select the built-in template you want to use.

See next week’s Template Tuesday for a more detailed guide to using Word’s built-in label templates.

How many built-in label templates are available?

It depends on the specific software (and version of that software) you are using. Generally speaking, software designers will try to include a range of label sizes that are “standard” or popular label sizes – and the options available may be revised and updated when a new version of a particular piece of software is released.

Are Label Planet’s label templates available as built-in label templates?

Unfortunately not. Built-in label templates tend to be based on the label sizes supplied by global manufacturers and suppliers (such as Avery Labels).

You may, however, be able to find a built-in Avery label template that is compatible with our label sizes and layouts – i.e. that is designed for sheet labels with same label size and layout as our products. This is because we supply a number of label sizes that are exactly the same as those supplied by Avery – so you can print Label Planet labels with a compatible Avery template (or print Avery labels with a compatible Label Planet template).

How do I find out if there is a built-in template I can use to print my Label Planet labels?

Visit the template information page for your Label Planet labels; this can be found by clicking on the “Label Templates & Printing Information” link on the product page of your Label Planet labels OR you can head on over to our Template Home Page and follow the links to find your label size.

Just below the measurements for each label size there will be a box with the heading “Avery Codes”; if your label size is compatible with any Avery labels/templates, the relevant codes will be listed here.

If the box displays N/A, this means that Avery do not supply that particular label size and you will need to use the purple links to download one of our standalone templates. 

Why can’t I find the label template I need in my software?

If you’ve got a label template code (Avery or otherwise) that you’d like to use BUT you can’t find it in the list of built-in templates in your software, it is possible that:
  • You are looking under the wrong Label Vendor; built-in label templates tend to be grouped by manufacturer – to find an Avery label template for A4 labels you need to make sure the Label Vendor/Manufacturer is set to “Avery A4/A5”.
    Some A4 labels are compatible with Avery’s Zweckform range, in which case you must set the Label Vendor to “Avery Zweckform”.
  • You are looking for a label template for self adhesive labels that have been discontinued (or weren’t popular enough to be included in the standard list of label templates). It is possible that Avery still supply that label size in another product range – which means you simply need to find out the template code of that new product.
    For example, Avery used to supply a range of shipping labels that all had product codes beginning “DPS”; these blank labels have now been discontinued but new products with the same label sizes have been created. Therefore if you were to look for Avery template DPS04, you would be unlikely to find it listed in current software HOWEVER you should be able to find the compatible version – 3483. 

Are there any benefits to using built-in label templates rather than standalone label templates?

Ideally, there shouldn’t be any difference between a built-in template and a standalone template; in practice, however, there are of couple of things you might want to bear in mind:
  • Label manufacturers and suppliers don’t have any control over the built-in templates; while a built-in template SHOULD match their relevant label products, you are relying on manufacturers and suppliers to ensure that built-in templates are actually the same as your sticky labels AND on there having been no changes to the measurements used either by your software or the supplier of your self adhesive labels.
    At Label Planet, we periodically review our label templates (and the built-in label templates we list as being compatible with our products) to make sure they still produce the best possible alignment for our customers. While it is unlikely that software designers will alter the measurements of built-in templates, we do not have any control over these templates – whereas the standalone templates provided on our website have been set up by us using the measurements from the cutters used to create our self adhesive labels.
  • Sometimes application software works more smoothly with built-in label templates; this is because built-in label templates are actually part of your software, while standalone templates come from external sources – and may possibly have been set up using an entirely different piece of software. This means that your software may not automatically identify features of your standalone label template (or even the fact that it IS a label template) and may need to make small conversions to the file to make it compatible with the software you are using.
Next Week On Template Tuesday: How To? – How To Find & Open A Built In Template In Word

Friday, 12 January 2018

Stikins ® Name Labels: Our Most Requested Names Of 2017!

Stikins ® Name Labels - The Official Top 20 For 2017

Yep, we’ve completed another annual review of all the wonderful names that were ordered last year to come up with our top 20 lists for 2017.

1. Lily6. Sophie11. Ava16. Eva
2. Emily7. Evie12. Lucy17. Mia
3. Ella8. Ruby13. Freya18. Poppy
4. Grace9. Isla14. Jessica19. Daisy
5. Olivia10. Chloe15. Amelia20. Holly
1. Harry6. James11. Alex16. Ethan
2. Jack7. George12. Daniel17. Leo
3. Oliver8. Sam13. William18. Tom
4. Max9. Charlie14. Jacob19. Henry
5. Ben10. Thomas15. Alfie20. Joshua

FAQ - What Text Should I Request On My Name Labels?

When you order Stikins ® name labels, it is entirely up to you what you have printed on each name tag; you can request a full name, short name, or nickname – along with any other information or personalisation you wish to include (for example, a phone number, a medical or allergy alert, or a friendly message such as “This Belongs To” or “Please Return To”).The ONLY limits are:
  • We can only print alphanumeric characters (0-9, A-Z, a-z), basic punctuation marks, and the following accented characters:
    À Á Â Ä Ã Å Æ à á â ä â å æ È É Ê Ë è é ê ë Í Î Ï ì í î ï Ô Ö Õ ò ó ô ö õ Ù Ú Û Ü ù ú û ü Ç ç Ñ ñ Ý Ÿ ý ÿ Ø ø Ð ð ß ƒ
  • We cannot print emoji, although you can use punctuation marks to create your own emoticons on your (>^__^> sticky name labels! <^__^<)
  • The font size reduces as you add more text. Stikins ® name labels are designed to be neat and discrete school uniform labels and are made in ONE SIZE only (30mm wide by 15mm high). While you can fit up to about 30-35 characters on each line, we recommend using NO MORE than 15-20 characters to ensure that your font size remains clear and legible.
To order name labels for school, nursing homes, or general purpose labelling, go online at any time ( or give us call Monday to Friday, 9am-5pm (01270 668076) to order your very own personalised pack(s) of Stikins ® name labels!

Wednesday, 10 January 2018

Label Planet: Put Our Self Adhesive Labels To The Test With Our Label Sample Request Service

At Label Planet, we believe in doing everything we can to help our customers choose the perfect self adhesive labels for their projects. From address labels to product labels (and everything inbetween), we offer the widest possible range of options to ensure that you can find the sticky labels you need in the Label Planet range.

We know, however, that it can be difficult to choose just one label size / shape / material / adhesive from all of the options on offer – especially if you’ve never printed your own A4 labels before now.

This is why we offer a completely free LABEL SAMPLE service whereby you can request a few label sizes, shapes, materials, and adhesives to help you to find “the one” that’s perfect for your project.

To request a free sample of any of our blank labels, give us a call or fill in our online request form.

If you aren’t sure which sticky labels to choose, simply let us know as much information about your label application as possible (i.e. what you need self adhesive labels for and what you’d like them to look like) and we’ll put together a selection of the blank labels that best fit your requirements.

For example, let us know if you need laser labels (for a laser printer) or inkjet labels (for an inkjet printer), if you have any preference for coloured labels / kraft labels / fluorescent labels / white labels / gloss labels / transparent labels, if you need waterproof labels / security labels / freezer labels / bottle labels and jar labels, or if you have any preferences for a particular label size.

This helps us to make sure that the sample labels we send are suitable for your particular label application.

You can then use your sample to choose the right colour or finish, the right type and strength of label adhesive, and the right label size for your application. You can also use your sample to replicate your label application as closely as possible – to make sure that the self adhesive labels you choose will actually work under the conditions of your label application – and to give yourself a test run at printing a label template accurately.

We try to fulfil sample requests same or next working day; samples are posted out via Royal Mail’s first class service as standard.

Visit our website to view all of the label sizes and materials available and then head over to our sample request page (or give us a call) to request a label sample today!

Tuesday, 9 January 2018

Label Planet TEMPLATE TUESDAY: Definitions – A Short Glossary Of Label Template Terms

When designing and printing your own self adhesive labels, you might come across a few terms that you haven’t heard before – which is why we thought we’d put together a short glossary of terms associated with designing and printing label templates.


Generally speaking, alignment describes the arrangement of items along an actual or imaginary line (or lines), in positions relative to each other or to other items, or that have the same positioning within a shared space or on two separate surfaces. When designing and printing label templates, alignment can refer to the positioning of a design (and individual design elements) within a single label, the positioning of blank labels within the area of an A4 sheet, and the positioning of a label template that has been printed onto sheet labels.

All In One Printer

A printer designed to perform multiple tasks to a reasonable standard; e.g. printing, copying, scanning, faxing etc.


A manufacturer of pressure sensitive adhesive materials best known for their self adhesive labels (and label templates).

Bleed Template

A label template that provides a blank space (bleed area) around each label so that a design can overlap (bleed over) the edges to avoid white edging.

(Web) Browser

Application software used to connect to the World Wide Web via the internet. Common examples include Firefox, Chrome, Safari, Opera, and Edge.

Built-in Template

A label template that exists within (as part of) application software; for example, Word includes built-in label templates that can be accessed via the "Mailings" tab.


A type of alignment whereby content is centred in the middle of a page, text box, table cell etc so that it "begins" in the centre of the item and expands outwards.


A temporary storage tool that stores items that have been removed using the "cut" tool or duplicated using the "copy" tool.


When two (different) items are compatible, they can be used together without the need to adapt or modify one or both of those items. When designing and printing self-adhesive labels, you need to use a label template that is compatible with your label size (i.e. uses the same label size and layout), a label template that is saved in a file format that is compatible with your application software (i.e. use a Word template in Word etc), and printer labels that are compatible with your printer (i.e. laser labels for a laser printer and inkjet labels for an inkjet printer).


A tool that creates a duplicate of an item (e.g. an image or piece of text) and adds it to a temporary storage tool called the "clipboard".

Copy and Paste

The process of using the "copy" function and then the "paste" function to duplicate an item and insert that duplicate elsewhere.


A tool that removes an item (e.g. an image or piece of text) from its original location and adds it to a temporary storage tool called the "clipboard".

Cut and Paste

The process of using the "cut" function and then the "paste" function to remove an item from its original location and insert it elsewhere.

Dedicated Printer

A printer designed to perform a single task (printing) to a high standard; printers designed to print a specific type of print media (e.g. self adhesive labels, photos etc) are known as "dedicated application printers".

Default Print Settings

The print settings stored in the printer driver; these settings will be used if you don’t select your own print settings.

Default Tabs

In Word, the default tabs appear at the top of the page at all times. They contain basic tools that can be used to edit any type of document and are usually listed as follows: "File", "Home", "Insert", "Design", "Layout", "References", "Mailings", "Reviews", and "View".

Drag And Drop

A method for performing the "cut and paste" or "copy and paste" functions; this method involves clicking on an item and holding the (left) button of your mouse down as you move your cursor to the place you want to insert your item (this usually performs the "cut and paste" function – to perform the “copy and paste” function, you need to hold down the Control Key (Windows) or Option Key (Mac)).

File Format

File formats specify how information is encoded for storage in a computer file. Label templates are often available in a range of file formats so that users can find one that is compatible with the application software they want to use to design their blank labels; at Label Planet, we supply label templates in the Word file format (.docx) and the PDF file format (.pdf).

Format Tabs

In Word, the format tabs are additional tabs that appear when you click on a certain type of item -e.g. tables, text boxes, images etc. They contain formatting tools that can be used to alter the design and arrangement of those items; the Table Tools tabs (Design and Format) alter tables, the Picture Tools tab alters images, and the Drawing Tools tab alters shapes and text boxes.

Format Tools

In Word, these are tools that allow you to change the design (appearance) and arrangement (layout) of items in Word documents (e.g. tables, images, shapes, text boxes etc).

Graphics Package

Application software used to create and edit images; graphics packages can be used to create or add designs to label templates. Common examples include InDesign, Illustrator, Photoshop etc.

Highlighting Content (images)

Selecting an item (or items) is often referred to as "highlighting" because most application software will "highlight" selected items using colour (e.g. by adding a coloured background, reversing the text colour, or by adding dots or lines around the selected item).

Inkjet Labels

Self adhesive labels made with materials that are well-suited to the inkjet printing process; inkjet labels should only be printed with a inkjet printer.

Inkjet Printer

A printer that distributes printing inks onto a surface (substrate) where the inks dry in place to form the final printed image.

Landscape Template

A label template that shows the layout of sheet labels when the sheet is in the landscape orientation.

Laser Labels

Self adhesive labels made with materials that are well-suited to the laser printing process; laser labels should only be printed with a laser printer.

Laser Printer

A printer that uses heat and pressure to bond a dry powder (toner) onto a surface (substrate).

(American) Letter

The default page size used in the US; this page size measures 215.9mm wide by 279.4mm high - compared to the A4 page size used in the UK, which is 210mm by 297mm.

Mail Merge

A design tool that allows you to merge a single template document (e.g. a letter or label template) with a data source (e.g. a spreadsheet of addresses or database of product information) to create bespoke documents for each row or record in the data source.

(Page) Margin

The measurement from the edge of a page to the beginning of the content on that page; there are four page margins (top, bottom, left, and right), which determine where content starts and ends on a page. In label templates, the margins indicate the gap between the edge of a sheet and the first/last row or column of labels.

Media Bypass Tray

A secondary tray usually located just above or below the main paper tray in a printer; this tray is designed specifically for processing thicker print media (like self-adhesive labels) and allows these sheets to bypass at least one set of rollers, creating a straighter path through the printer.

Media Weight

The weight of item(s) that are to be printed is usually expressed as grammage - the mass per unit area, symbolised as g/m2 or gsm. Heavier print media usually require different print settings to achieve the same print quality as on light print media.

Mirrored Template

A label template designed to create transparent labels that can be applied onto a transparent surface and read correctly from the opposite site (for example, window stickers applied to the inside of a window that are intended to be viewed from outside); these label templates reverse (or mirror) the design so that it can be viewed correctly from the opposite side.

Multiple Design Template

A label template that allows you to add different designs onto each label (as opposed to having the same design on every label).

Narrow Edge Leading

A feed direction whereby the narrowest edge of a sheet (for A4 labels this is the 210mm wide edge) enters the printer first.

Operating System

System software that manages your computer's hardware (e.g. monitors, keyboards, mice, printers, graphics cards, sound cards etc) and software - and allows the two to communicate. Common examples include Windows, MacOS, Linux, Unix, Android, and iOS.


A tool that takes an item stored in the "clipboard" (by using the cut or copy tool) and inserts it into the new location of your choosing.

PDF Template

A label template that uses the .pdf file format and can be edited using any graphics package that is capable of editing .pdf files (e.g. InDesign, Illustrator, Photoshop etc).


The measurement from the leading edge of one label and the label next to it - including any gap between the two. The vertical pitch is the distance from the top of the first label on a sheet to the top of the label below it, while the horizontal pitch is the distance from the left edge of the first label to the left edge of the label next to it. Pitch measurements are required when constructing label templates for sheet labels.

Point And Click

A method for performing the "cut and paste" or "copy and paste" functions; this method involves using your mouse to click on items and the "cut", "copy", and "paste" menu options or icons. These tools are usually listed under the "Edit" menu (in Word, they are listed under the "Home" tab) or can be accessed by right clicking on an item.

Portrait Template

A label template that shows the layout of sheet labels when the sheet is in the portrait orientation.

Print Media / Media Type

Any item that can be put into a printer for printing. Common examples include sheets of paper, sheet labels, envelopes, photo papers, card, and films/transparencies.

Printable Area / Unprintable Area

Most desktop printers cannot print the full area of an A4 sheet; the area that they can print is called the "printable area", while the areas around the edges of the sheet that they cannot print form the "unprintable area".

Printer Driver

A device driver is system software that allows the software on a computer to interact with a particular piece of hardware; a printer driver translates instructions from the operating system or application software into a form that the printer can "understand" and carry out.

Printer Resolution

Printer resolution refers to the amount of detail that a printer can produce, which is measured in terms of how many dots of toner or ink a printer can apply within a given measurement (usually an inch). Printer resolution is expressed as dpi (or dots per inch), although print settings usually use descriptions such as "Fine", "Best", "Normal", "Good", and "Draft". 300x300 dpi is considered "normal" resolution (for general text-based documents), 600x600 dpi is "good resolution" (for documents with some design work and/or images), and 1200x1200 dpi is "photo resolution" (for reproducing digital photographs).

Radius Corners

Corners that are made with a curved or rounded shape as opposed to the sharp pointed corners that form naturally where two lines meet.


In Word, the ribbon is the strip at the top of the page that contains the tools for inserting and editing text (and other items). The content of the ribbon is determined by selecting one of the "tabs" that sit just above the ribbon; each tab contains a selection of related tools, such as those related to adding items to a document (gathered under the "Insert" tab).


A printing defect caused by incorrect printer settings; these settings cause a printer to scale a label template to a (page) size that is larger or smaller than the actual labels.

Self-Adhesive Labels

Adhesive labels made with pressure sensitive adhesives; this type of adhesive is tacky (sticky) under "normal" conditions and requires only the pressure of a hand or finger to be applied.


Blank strips at the edges(s) of sheet labels that are added to account for the unprintable area of most desktop printers; selvedges mean that most (if not all) of the blank labels are positioned in the centre of each sheet and therefore fall within the printable area of most desktop printers.

Sheet Labels

Self adhesive labels supplied on individual sheets (as opposed to rolls etc) - in the UK, most self adhesive labels are supplied on A4 sheets, although they are also available in other sizes, such as A5, A3, SRA3 etc.

Single Design Template

A label template that allows you to add the same design onto each label.

Software / Application

A set of computer instructions that allow users to interact with a computer, its hardware, or to perform specific tasks. There are a variety of different types of computer software, including system software (e.g. operating systems, device drivers etc) and application software (individual programs that allow users to perform specific tasks, such as word processors, web browsers, media players, graphics packages, spreadsheets, and databases). Label templates can be created and designed in a range of application software (including word processors, graphics packages, and specific label design applications).

Standalone Template

A label template that exists as an individual file or document that is opened using application software; label templates are usually available in different file formats because application software is usually only able to edit specific types of file formats (for example, a PDF template can only be edited by graphics package).


A document or file that contains a pre-determined page layout and style, which can be edited to produce a finished document. Label templates show the layout of blank labels on a sheet so that the required design can be added to the spaces that represent each blank label (and printed onto those labels in the correct alignment).

Test Print

Printing a label template onto a blank sheet of paper so that the test print can be compared to your blank labels to determine if the label template and printer have been correctly set up to create the correct alignment.

Text Box Template

A label template designed to create text-based label designs; these label templates contain blank text boxes that can be filled in with the required text.


An allowable deviation from the stated measurements of manufactured goods. For self adhesive labels, this can apply to the materials used to produce the sticky labels as well as their dimensions and quantities produced.

White Edging

A printing defect caused by a slight misalignment between blank labels and a label template where the design includes a coloured background and/or border. The misalignment leaves the edge(s) of the blank labels unprinted creating "white edging" (on white labels; a better term for this defect is "blank edging").

Word Processor

Application software used to insert, edit, and arrange text on a page; Word processors can be used to create or add designs to label templates. Common examples include Word, Pages, LibreOffice etc.

Word Template

A label template that uses the .docx file format and can be edited using any word processor that is capable of editing .docx files (e.g. Word, Pages, LibreOffice etc).

Wrap Text

A formatting tool in Word that allows you to select how text is arranged around an image; to get better control over the positioning of images in Word, this should be changed to “Tight”.

Next Week On Template Tuesday: Definitions – What Is A Built In Label Template?

Tuesday, 2 January 2018

Label Planet & Stikins ®: Wishing You All A Happy New Year!


We are back in the Label Planet offices (just about!) and we’d like to start by wishing all of our customers a very HAPPY NEW YEAR! We hope you had a wonderful time celebrating the New Year with friends and family (and doesn’t it all seem like it was just yesterday…)!

We’ll be returning to our usual schedule of Template Tuesday posts next week but for now you can take a look back at all of the Template Tuesday Topics we covered in 2017 by visiting our “Template Tuesday – A Summary” blog post.

Next Week On Template Tuesday: Definitions – A Short Glossary Of Label Template Terms

In the meantime we have fired up our computers and printers to start working our way through all of the orders we received over Christmas - as well as answering all of the emails and sample requests we received during the holidays.

We hope to have everything back up to speed by tomorrow; fulfilling orders of self adhesive labels and Stikins ® name labels will be our priority - followed by responding to emails and sample requests - so please do bear with us.

If you’ve got any questions or queries about an order that you’ve already placed or an order that you want to place, hopefully these FAQs should answer your enquiry.

Why haven’t I received the self-adhesive labels that I ordered before Christmas?

If you received an email confirmation indicating that your printer labels were despatched before Christmas, then it depends on the quantity of blank labels you ordered (and the shipping service you requested).
  • Small orders (less than 200 sheets) are despatched by Royal Mail’s first class service as standard; this is NOT a guaranteed service and is liable to experience delays over the Christmas period (and so may still be on the way to you). If your self adhesive labels do not arrive by the end of the week, please get in touch to let us know.
  • Medium orders (200-475 sheets) are despatched via next working day carrier service as standard and so SHOULD have been delivered and signed for at your chosen delivery address. Please contact our Customer Service Team so that we can check the tracking information for your order.
  • Large orders (200+ sheets) are despatched via next working day carrier service as standard – where stock is available or once your items have been made. If your A4 labels haven’t arrived then they are most likely scheduled for manufacture and despatch from our warehouse this week. We will do our best to work through these orders as quickly as possible; if you need a firm despatch date then please get in touch with our Customer Service Team who will be able to confirm the status of your order with our warehouse.
If you did NOT receive an email confirming that your A4 labels were being despatched, then it is more than likely that your order is sitting in our “To Do” pile and will be processed today or tomorrow.

If you haven’t received ANY confirmation emails from us (including an initial payment confirmation and order confirmation) then you have either provided us with an incorrect email address, our emails have landed in your spam folder, or there was a problem with your payment. Please contact our Customer Service Team for further assistance. 

Why haven’t I received a response to the email/sample request I sent to you over Christmas?

Our office was closed for Christmas so we were not available to respond to any messages sent to us over the holidays (whether via email / Facebook / Twitter / fax / post / voicemail / messenger pigeon etc). We will do our best to work through any and all messages received over Christmas – we prioritise orders before catching up with Christmas correspondence and sample requests, so please bear with us.

If I order A4 labels from you today, when will they be despatched (and delivered)?

  • SMALL ORDERS (less than 200 sheets): we are aiming to despatch all small orders today or tomorrow via Royal Mail’s first class service (up to 4:30pm). If you upgrade your order to a next day delivery option, we will prioritise your order to ensure it is despatched same day.
  • MEDIUM ORDERS (200-475 sheets): we are aiming to despatch all medium orders today or tomorrow via next working day carrier service (up to 3pm). Orders for delivery to Northern Ireland (large orders only), Republic of Ireland, Scottish Highlands & Islands, Isle of Man, Isles of Scilly, and the Channel Islands are sent via 2 day carrier service.
  • LARGE ORDERS (500+ sheets): we are currently working through a backlog of orders so our despatch estimates depend on the items you are ordering. Standard paper labels are kept in stock (and have shorter lead times) so these items are likely to be despatched early this week, while other made to order self adhesive labels will be subject to (at least) five working days for despatch. You can contact our Customer Service Team to check on stock availability and/or lead times for the blank labels you wish to buy.

Why haven’t I received the Stikins ® name labels that I ordered before Christmas?

If you ordered school name labels or name labels for clothing before Christmas AND received a despatch confirmation email but haven’t received your order yet, they may have been caught up in the Christmas rush. If you haven’t received anything by the end of the week, please contact our Customer Service Team so we can assist you further.

If you ordered labels for school or clothing labels before Christmas but didn’t receive a despatch confirmation email then your order will be in our “To Do” pile; we’re aiming to meet our usual despatch targets of despatching all orders same or next day – and hopefully all of our Christmas name labels AND new orders will be made and posted out by the end of play tomorrow.

If we haven’t answered your particular question or query here, get in touch with our Customer Service Team who are available 9am-5pm (Mon-Fri).

Friday, 22 December 2017

Label Planet & Stikins ®: We Wish You All A Very Happy Christmas!

It’s our last day here in the Label Planet offices and we’d like to start by saying THANK YOU to all of the wonderful customers who have bought self adhesive labels and Stikins ® name labels from us over the last twelve months.

We’ve had a simply brilliant year and a large part of that is down to our equally brilliant customers! So thank you – we hope you’ll be back to visit in 2018!

We wish you all a Happy Christmas and we hope that your (winter holi)days are both merry and bright.

Merry Christmas To All & To All A Good Night!